Franchise Partner
 
 
Online Media Partners
 
 
 
 
 
 
workshops on 29th September & Conference on 30th September & 1st October At JW Marriott, Mumbai  
     
   About the 3rd Annual Conference On Service Level Agreement  
         
  Discover how to craft a robust Service Level Agreement that works well and requires not only a right dose of legal know-how, but also a thorough understanding of the scope of service, the level of work to be completed, accountability, schedule, costs, and various other factors. This conference will cover the analytical and practical angles to break-down and understand the adaptive crafting of an SLA in the dynamic and ever changing service environment. This conference will be about the innovative research useful in the establishment and maintenance of Service Level Agreements in order to guarantee end-to-end quality of service. Join this event to discuss a set of interrelated Service Level Agreements with an innovative framework.  
         
   Eminent Speakers >>  
         
 
Chetan Kumria
National Manager - Supply Chain
Baxter (India) Pvt. Ltd
  Nari Kannan
CEO
Ajira Technologies, Inc.
 
     

K Raghunathan
Chief Technology Officer
Blue Star Infotech Ltd

 

Saurabh Tiwari
Supply Services Manager
Cadbury India Ltd

     
Mrinal Chakraborty
GM - IT & OPS Process
DTDC Worldwide Express Pvt. Ltd
 

Snehal Shah
Senior VP - Special Projects
Birla Sun Life Insurance Company Ltd

     
Pradeep Gupta
Senior Manager - GIS
(Global Information System)
Whirlpool of India Ltd
 

Hitesh Veera
Senior VP for Operations & Service 
Kotak Mahindra Old Mutual
Life Insurance Ltd

     

Abhijit Sen
Chief Financial Officer
Citigroup

 

B. Gopalakrishnan
Senior VP & Head – Law
Axis Bank Ltd

     
Arup Majumdar
Former CEO
HSBC Insurance (Brokers) Ltd
 

Sameer Shelke
Co-Founder and Chief Operating Officer
Aujas Networks Pvt. Ltd

     

Syed K. Husain
Chief Operating Executive – Logistics
First Flight Couriers Ltd

  Anuj Gupta
Director
MIEL e-Security Pvt. Ltd
     
Girish Mankame
Senior Manager - Corporate IT
Mahindra & Mahindra Ltd
 
 
   Why you cannot miss this event >>  
         
 

The 3rd Annual summit on Service Level Agreement will provide delegates with a set of indispensable guidelines for developing an SLA.  In fact, many organizations make common mistakes when constructing and managing SLAs.  Experience indicates that simply having a SLA won’t guarantee flawless service but it will define minimum performance levels and outline the provider’s responsibilities.
This 3rd edition is principally designed for the following departments; Legal, IT, Finance, Purchase, Logistics and Solution Providers.
It is an attempt by Informedia-India to bring together the serious business organizations in to sharing ideas and tackling hard issues surrounding the integration and application of Service Level Agreements. This conference guarantees to deliver a dynamic combination of session content featuring top-level speakers and numerous opportunities for networking between clients and solution providers.

 
 
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