About the ‘3rd Annual Conference On Service Level Agreement’
Discover how to craft a robust Service Level
Agreement that works well for your organization. This
conference will cover the analytical and practical
angles that helps you understand the adaptive
crafting of an SLA in the dynamic and ever changing
service environment.
The 3rd edition of this conference this year will
showcase the innovative research useful in the
establishment and maintenance of SLA in order to
guarantee end-to-end quality of service. Join this
event to discuss a set of interrelated SLAs with an
innovative framework.
25 Points to Achieve
an Effective SLA
by
Ravi Shankar,
Managing Partner,
21st Century Law Firm
Our Speaker
Panel Includes
Abhijit Sen Chief Financial Officer Citigroup
Anuj Gupta Director MIEL e-Security Pvt. Ltd
Ashwin Dedhia Director MAIA Intelligence
B. Gopalakrishnan Senior VP & Head – Law Axis Bank Ltd
Rajeev Batra President - Group IT Reliance ADA Group
Saurabh Tiwari Supply Services Manager Cadbury India Ltd
Why you cannot miss this event >>
The 3rd Annual summit on Service Level Agreement will provide delegates with a set of indispensable guidelines for developing an SLA. In fact, many organizations make common mistakes when constructing and managing SLAs. Experience indicates that simply having a SLA won’t guarantee flawless service but it will define minimum performance levels and outline the provider’s responsibilities.
This 3rd edition is principally designed for the following departments; Legal, IT, Finance, Purchase, Logistics and Solution Providers. It is an attempt by Informedia-India to bring together the serious business organizations in to sharing ideas and tackling hard issues surrounding the integration and application of Service Level Agreements. This conference guarantees to deliver a dynamic combination of session content featuring top-level speakers and numerous opportunities for networking between clients and solution providers.
