Directors, Managers, Specialist,
Consultants and Officers
Responsible for:
Outsourcing Arrangements
Commercial support
Tenders and Contract
Business development
Procurement outsourcing
Customer services
Strategic alliances
Service delivery
Facilities management
Legal
Why you cannot miss this event
The 3rd Annual summit of Service Level Agreement will provide delegates with a set of indispensable guidelines for developing an SLA. In fact, many organizations make common mistakes when constructing and managing SLAs. Experience indicates that simply having a SLA won’t guarantee flawless service but it will define minimum performance levels and outline the provider’s responsibilities.
This 3rd edition is principally designed for the following departments; Legal, IT, Finance, Purchase, Logistics and Solution Providers.
It is an attempt by Informedia-India to bring together the serious business organizations in to sharing ideas and tackling hard issues surrounding the integration and application of Service Level Agreements. This conference guarantees to deliver a dynamic combination of session content featuring top-level speakers and numerous opportunities for networking between clients and solution providers.
Delegates Opinion From SLA 2007 Conference
"Very informative & Interactive with regards to the case study discussed & also the related fields with linkage to SLA (Legal Act)"
